Status at a glance
- ADSL
- FTTC
- FTTP
- VoIP
- Web [External]
- Web [Rex]
- Web [Local]
- Mail/Roundcube [Rex]
- POP Mail [receiving]
- SMTP Mail [sending]
- SMTP2 Mail [sending]
- IMAP Mail [Sync'd]
- WebMail
- Usenet [news]
- DNS
- FTP
- Working OK
- Interrupted service
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Status at a glance
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In case of server failure, this page is mirrored at www.vigay.com/orpheus/
Your IP address is currently 18.219.214.127 (full info)
| DNS issues 18th Sep 11pm | pv | It looks like some people may be having DNS issues. If not using DHCP you should set your computer's primary DNS to your router, which should automatically pick up alternative DNS servers. |
| POP service 1st Jul 8.00am - 10.20am | pv | The earlier problem with POP services has now been rectified. All services should be working normally. There is currently an issue with pop.orpheusnet.co.uk not responding. We're investigating the problem. In the meantime you can fetch emails via IMAP or WebMail. |
| Spam filtering Tue 24th Jun - | pv | Due to a temporary issue with one of our mail servers over the weekend, resulting in mail being queued by not delivered correctly, some subscribers may have experienced a temporary rise in spam levels, coupled with a delay in the delivery of some non-spam emails. The problem has now been resolved and normal service should be resumed. |
| POP3 email Wed 23rd Apr 2008 9.30am | pv | Some subscribers have reported a lack of emails arriving this morning. We are currently investigating the issue. |
| All OK Thu 27th Mar 2008 7.00am | pv | All appears back to normal and earlier DNS issues have fixed themselves. |
| DNS problems Thu 27th Mar 2008 1.04am | pv | There appear to be some external DNS issues, so that some websites are not resolving. All Orpheus servers are working ok however, and you can temporarily access pop.orpheusnet.co.uk and smtp.orpheusnet.co.uk via 193.94.128.39 and 194.93.128.29 respectively. |
| Power outage Fri 7th Mar 2008 2.00pm - 3.00pm | pv | Unfortunately, due to a power outage in London beyond our control, services were interrupted this afternoon. Power was restored at approx 2.50pm and we're currently checking the status of all servers. |
| Technical Helpdesk: | Email: Telephone: 24 hour emergency: | support@orpheusinternet.co.uk 0845 120 5559 07913 398 001 (voice or sms) |
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