Orpheus broadband is a solid, reliable service for small services, schools and anywhere where you require reliable broadband with helpful technical support at the end of the telephone.
Our fair use policies have been designed with our customers in mind and are based on two years analysis of usage by current subscribers and, as such, represent the optimum solution for your business.
With Orpheus we offer you:
 | Unfiltered broadband. No blocked ports. |  |
| BitTorrent and P2P friendly. | |
| Online Gaming Support. | |
| Static IP Address (Optional). | |
| Free backup dialup account for access in emergency or whilst away from home. | |
| 30 day contract. No forced minimum signup period. | |
| Payment by cheque if you prefer. | |
All our broadband packages now offer connection speeds of up to 8Mb at no extra cost. Additionally our connections are unfiltered, making them ideal for VPN usage, home workers or even running your own server.
Office broadband services provide a maximum upload speed of 832 Kbps
| Cost ex VAT | Cost* per month | Fair** Usage | |
| Office Max Standard | £32.13 | £36.95 | 15 GB |
| Office Max Lite (for minimal users) | £26.04 | £29.95 | 2 GB |
| Office Max Premium (for larger businesses) | £56.48 | £64.95 | 100 GB |
All Orpheus broadband accounts also include:
| Friendly and knowledgeable technical support and help. More... |
| POP3 mailbox with email aliases of your choice. |
| POP and IMAP access to emails. Apple iPhone compatible. |
| SMTP outgoing mail server. |
| Full NNTP Usenet newsgroup feed. More... |
| EXCLUSIVE local 'orpheus' newsgroups. More... |
| Choice of email domain. More... |
| Free email virus and spam filtering. |
| WebMail interface for email access when you're away from home. |
| 50MB of webspace with standard FTP access. More... |
| FREE support for all popular computer systems. More... |
| FREE broadband migration from other suppliers. |
| We value your privacy. No Phorm interceptions here thank you! |
| Cost ex VAT | Cost* | |
| Setup/Installation charge | £52.17 | £60.00 |
| Migration from another broadband provider | £17.39 | FREE |
| Regrade to another tariff or speed | £10.43 | £12.00 |
| Line deposit (one month in advance) | one month | one month |
We can also advise you on what router and/or networking hardware you may require. Please contact us for more information or to discuss your individual requirements.
In order to connect to broadband you require a router. This is the broadband equivalent of a modem and is what connects your computer(s) to the phone line. The router connects to your computer network socket via an ethernet lead. Although a connecting lead is supplied with all our routers, please ensure that you have a suitable network card fitted in your computer. Most modern computers have these built-in, but some of the older Acorn machines may require one fitting before you can connect to broadband. You should consult your computer manufacturer or supplier if you need to purchase a network card.
Because broadband sends data down your phone line at high speed, various line checks need to be carried out on your phone line in order to make sure it's compatible with our broadband products. We will carry these out as part of the connection/setup. We will notify you if we discover an incompatibility with your line, and in most cases we should be able to offer an alternative solution, such as a lower speed. However, in reality you should find that most residential BT lines in the UK can support at least 500 Kbps broadband, or will be able to by the end of the year.
If you are migrating from another broadband supplier we will be pleased to welcome you to Orpheus, however, in order to ensure a smooth migration we require what's known as a MAC (Migration Authority Code) number from your existing ADSL supplier. Once we receive this, we can carry out your migration automatically from our end.
* All home prices include VAT at 15%, and business prices show ex.VAT prices too.
** Monthly inclusive data download. Additional 'top ups' are available and you can switch tariff if you find your usage goes up or down. View our fair use policy for more details.
